General Information
What are the check-in and check-out times?
The Laurel Hotel & Spa offers a convenient check-in time of 3 PM and a relaxing check-out time of 12 noon, allowing guests to enjoy more of their stay at our luxury Auburn hotel.
Do you offer early check-in or late check-out? Is there a fee?
Yes, The Laurel Hotel & Spa offers early check-in and late check-out based on availability. There is no fee as long as the adjusted times do not affect our standard check-in or check-out schedule.
What is the hotel’s cancellation policy?
The Laurel Hotel & Spa requires cancellations at least 72 hours prior to arrival to avoid a cancellation fee.
Is the front desk staffed 24 hours a day?
Yes, The Laurel Hotel & Spa provides 24/7 guest service with a dedicated Guest Experience Expert available at all times.
What is the minimum age to check in?
Guests must be at least 21 years old to check in at The Laurel Hotel & Spa.
Parking & Transportation
Is parking available at the hotel?
Yes, The Laurel Hotel & Spa offers convenient on-site parking for hotel guests, along with valet service for added ease.
Is parking free or is there a fee?
Parking at The Laurel Hotel & Spa is available for a nightly fee of $35.
Do you offer valet parking?
Yes, valet parking is offered at The Laurel Hotel & Spa as part of our commitment to a seamless guest experience.
Do you have EV charging stations?
Yes, The Laurel Hotel & Spa provides an EV charging station for guests driving electric vehicles.
Is airport transportation or shuttle service available?
The Laurel Hotel & Spa does not currently offer an airport shuttle, but our team is happy to help guests arrange transportation upon request.
Are there taxi or rideshare services nearby?
Yes, The Laurel Hotel & Spa is conveniently served by Uber, Lyft, and Tiger Limo for quick and reliable local transportation.
Rooms & Amenities
What types of rooms do you offer?
The Laurel Hotel & Spa offers four room types, including luxury king rooms, luxury suites, accessible king rooms, and accessible suite options designed for comfort and convenience.
Are there accessible rooms available?
Yes, The Laurel Hotel & Spa offers accessible king and accessible suite accommodations to support guests with mobility needs.
Are the rooms pet-friendly?
The Laurel Hotel & Spa does not allow pets, but our team is happy to assist guests in finding nearby pet-friendly accommodations.
Do rooms include a mini fridge/microwave/coffee maker?
Yes, all rooms at The Laurel Hotel & Spa include a mini fridge stocked with complimentary beverages and a high-quality coffee machine for guest enjoyment.
Is there complimentary Wi-Fi in the rooms and public areas?
Yes, The Laurel Hotel & Spa provides complimentary high-speed Wi-Fi throughout all guest rooms and public spaces, with no password required.
Do the rooms have air conditioning/heating?
Yes, each room at The Laurel Hotel & Spa includes individually controlled air conditioning and heating to suit guest preferences.
Are crib or rollaway beds available?
Yes, The Laurel Hotel & Spa offers cribs and rollaway beds upon request to ensure comfortable stays for families.
Do you offer housekeeping daily?
Yes, The Laurel Hotel & Spa provides daily housekeeping to maintain fresh, comfortable accommodations during your stay.
Dining
Is there an on-site restaurant or bar?
Yes, The Laurel Hotel & Spa features 1856 Culinary Residence for an elevated fine-dining experience, along with Walt’s on the Roof for relaxed, casual dining with scenic views.
Do you offer room service?
Yes, room service is available 24 hours a day at The Laurel Hotel & Spa, supported by our around-the-clock kitchen.
Is breakfast included? If not, is it available for purchase?
Yes, many rates at The Laurel Hotel & Spa include a breakfast presentation. Guests may also order from our à la carte breakfast menu upon request.
Are there any nearby restaurants you recommend?
Yes. For a casual dining, Ariccia Cucina Italiana offers italian cuisines located at The Hotel at Auburn University. For elevated casual dining, The Hound offers American classic menu and is located at 124 Tichenor Ave behind the parking deck of Moe’s Original BBQ. For a fine dining experience, 1856 Culinary Residence offers 5 and 8 course meals and is located on the 1st floor of the Rane Center.
Leisure & Activities
Do you have a pool? Is it heated/indoor/outdoor?
Yes, The Laurel Hotel & Spa offers a stunning outdoor heated pool located on our rooftop terrace.
Is there a fitness center or gym on-site?
Yes, The Laurel Hotel & Spa provides a 24/7 fitness center on the 6th floor of the Rane Center for guest convenience.
Do you offer spa services?
Yes, The Laurel Hotel & Spa features a full-service spa offering massages, wellness treatments, and personalized relaxation experiences.
Are there any activities or entertainment options at the hotel?
Yes, The Laurel Hotel & Spa offers a rooftop heated infinity pool, a 24/7 fitness center, and a holistic spa experience including a relaxation lounge, Himalayan salt room, and steam room.
Are there any family-friendly activities nearby?
Yes. The Laurel Hotel & Spa is minutes from Chewacla State Park, which offers hiking, biking, picnic areas, cabins, and scenic natural spaces ideal for families.
Business & Events
Do you offer meeting or event spaces?
Yes, The Laurel Hotel & Spa provides versatile meeting and event spaces perfect for corporate gatherings, social celebrations, and intimate receptions.
Is there a business center available for guest use?
The Laurel Hotel & Spa does not have a traditional business center, but guests are welcome to use comfortable workspaces located on the 6th floor lounge.
Do you offer free printing or workspace options?
Yes, The Laurel Hotel & Spa offers complimentary document printing and designated workspaces on both the 1st and 6th floors.
Location & Nearby Attractions
What are the closest attractions or points of interest?
• Auburn University – located right across the hotel.
• Jordan Hare Stadium – 15-minute walk from the hotel.
• Toomer’s Corner – 6-minute walk from the hotel and is famous for their lemonade drink.
• Chewacla State Park – 9-minute drive from the hotel wherein you can relax and enjoy the nature and facilities such as modern campground, picnic areas, grills and shelter, cabins, hiking and mountain biking trails.
• Jule Collins Smith Museum of Fine Art – 5-minute drive from the hotel wherein you’ll be able to some of the university art collection.
How far are you from the airport/downtown/beach/major landmarks?
• Atlanta Airport – is an hour and 39-minute drive from the hotel.
• Downtown Auburn – is a 3-minute walk from the hotel.
• Downtown Opelika – 20-minute drive from the hotel.
• Orange Beach – is a 4-hour drive from the hotel.
Is the hotel near public transportation?
The Laurel Hotel & Spa is not located near public transportation but offers easy access to rideshare options.
Pets
Do you allow pets? What is your pet policy?
The Laurel Hotel & Spa does not allow pets on-site.
Are there pet amenities or designated pet areas?
The Laurel Hotel & Spa does not offer pet amenities or pet areas.
Safety & Policies
What safety measures or security features does the hotel have?
The Laurel Hotel & Spa provides clearly marked fire exits, emergency kits, and posted safety instructions to ensure guest comfort and security.
Do you have a smoking policy?
Yes, The Laurel Hotel & Spa maintains a strict no-smoking policy throughout the property.
Are there any additional resort or facility fees?
The Laurel Hotel & Spa charges $35 per night for valet parking. No additional resort fees apply.
Additional Guest Services
Do you offer luggage storage?
Yes, The Laurel Hotel & Spa offers complimentary luggage storage for guests before check-in and after check-out.
Can I ship packages to the hotel?
Yes, you can ship packages directly to The Laurel Hotel & Spa, and our team will ensure they are safely received.
Is there a concierge or guest services desk?
Yes, The Laurel Hotel & Spa offers 24/7 concierge services to assist with dining, transportation, activities, and local recommendations.
Do you offer laundry or dry-cleaning services?
Yes, The Laurel Hotel & Spa provides laundry and dry-cleaning services supported by our 24-hour laundry facilities.